Eloqua Bulk API Connector

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Troubleshooting Synchronization task and mapping task

When you run an Eloqua Bulk API synchronization task or mapping task, the Secure Agent does not convert the $LastRunTime variable based on the UTC time zone you specify in the Time Zone Offset field in the connection properties.: To solve this issue, you must add the
filterWithGivenUTCTimeZone
property and set the value as true in the
pmrdtm.cfg
and
tomcat.cfg
files.
To set the value of the
filterWithGivenUTCTimeZone
property, perform the following steps:
In
Administrator
, select
Runtime Environments
.
The
Runtime Environments
page appears.

Select the Secure Agent for which you want to set the
filterWithGivenUTCTimeZone
property from the list of available Secure Agents.
In the upper-right corner, click
Edit
.
Select
System Configuration Details
in the
Custom Configuration Details
section.
Select the
Service
as
Data Integration Server
and
Type
as
DTM
.
Add
filterWithGivenUTCTimeZone
in the
Name
field and set the
Value
as true.
Click
+
icon to add another custom configuration property.
Select the
Service
as
Data Integration Server
and
Type
as
Tomcat
.
Add
filterWithGivenUTCTimeZone
in the
Name
field and set the
Value
as true.
The following image shows the
Custom Configuration Details
section:

Restart the Secure Agent.
In the Eloqua Bulk API connection, set the
Time Zone Offset
property to Eloqua supported time zone.
Click
Save
to save the connection.