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  • Data Integration Connectors
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Table of Contents

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  1. Preface
  2. Introduction to Salesforce Connector
  3. Connections for Salesforce
  4. Synchronization tasks with Salesforce
  5. Mappings and mapping tasks with Salesforce
  6. Replication tasks with Salesforce
  7. Masking tasks with Salesforce
  8. Common configuration
  9. Troubleshooting
  10. Appendix A: Data type reference

Salesforce Connector

Salesforce Connector

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Troubleshooting a bulk job

Troubleshooting a bulk job

If you use Salesforce Bulk API 2.0 to read
and write
 data, you might experience slower performance than when you read
and write
 data using Salesforce Bulk API.
To know the behavior of Salesforce Bulk API 2.0, see the Salesforce documentation.

Unfinished batches in a bulk job due to Salesforce session timeout

When you run a task in bulk mode and the Salesforce session times out, there may be unfinished batches in the job.
To resolve this issue, you can enable a rerun for unfinished batches and limit the batch processing time.
Perform the following steps to enable rerun for unfinished batches:
  1. Log in to Informatica Cloud and select the
    Administrator
     service.
  2. Click
    Runtime Environments
    .
  3. Select the runtime environment that contains the Secure Agent that you have used to run the task.
  4. Click
    Edit
    .
  5. Under
    System Configuration Details
    , configure the following fields:
    • Service: Data Integration Server
    • Type: DTM
    The list of DTM services is displayed.
  6. Click
    Edit Agent Configuration
     for any one of the JVM Options. For Example, JVMOption1.
  7. Set the value of the JVM option to
    -DSFDCDisableBatchRetry=false
    .
    • True - Unfinished batches in the job are not retried.
    • False - Unfinished batches in the job are retried the standard number of times, which is 15 for bulk queries and 10 for bulk uploads.
  8. Click
    Save
    .
After you save the changes, the Secure Agent restarts automatically.
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