The Secure Agent uses port 443 (HTTPS) to connect to the internet. Configure your firewall to allow traffic to pass over port 443. Also exclude the following directory from security scans:

<Secure Agent installation directory>/apps

. Scanning files in this directory can interfere with the operation of the Secure Agent.

The list of allowed domains and IP addresses can vary according to your POD (Point of Deployment). You can identify your POD through the URL that appears when you open any service. The first few characters of the URL string identify the POD. For example, if the URL starts with

usw3.dm-us.informaticacloud.com

, your POD is USW3.

For the list of all the domains and IP addresses that you must allow for the different PODs, see Pod Availability and Networking.