Connectors and Connections

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ServiceNow Mass Ingestion connection properties

When you set up a ServiceNow Mass Ingestion connection, you must configure the connection properties.

The properties of a ServiceNow Mass Ingestion connection vary based on the authentication method that you specify for the connection. When you create a connection, you can select one of the following authentication methods:

OAuth 2.0
: Authenticates the connection by using the details of the OAuth API endpoint that is created for the connection in ServiceNow. To use this method, you must create OAuth API endpoint in ServiceNow and then specify the client ID and client secret of the API endpoint in the connection properties. For more information about creating an OAuth API endpoint in ServiceNow, see the ServiceNow documentation.

Basic
: Authenticates the connection by validating the login credentials of the ServiceNow account.

Connection properties for OAuth 2.0 authentication

The following table describes the connection properties for a ServiceNow Mass Ingestion connection configured with OAuth 2.0 authentication:

Connection property	Description
Connection Name	A name for the connection. This name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + - Spaces at the beginning or end of the name are trimmed and are not saved as part of the name. Maximum length is 100 characters. Connection names are not case sensitive.
Description	An optional description for the connection. Maximum length is 255 characters.
Type	The type of connection. For an Oracle Database Ingestion connection, the type must be ServiceNow Mass Ingestion .
Runtime Environment	Name of the runtime environment where you want to run the ingestion tasks. You must specify a Secure Agent as the runtime environment. You cannot run application ingestion tasks on a Hosted Agent or serverless runtime environment.
User Name	User name of the ServiceNow account.
Password	Password for the ServiceNow account.
Client Secret	Client secret of the API endpoint created for the connection in ServiceNow.
Client ID	Client ID of the API endpoint created for the connection in ServiceNow.
Base URI	URL of the ServiceNow instance. You must enter the base URI in the following format: https://{your_servicenow_instance}.service-now.com/
OAuth Token URL	OAuth token endpoint of the ServiceNow instance. The API client associated with the connection sends the access token requests to this endpoint.

Connection properties for Basic authentication

The following table describes the connection properties for a ServiceNow Mass Ingestion connection configured with Basic authentication:

Connection property	Description
Connection Name	A name for the connection. This name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + - Spaces at the beginning or end of the name are trimmed and are not saved as part of the name. Maximum length is 100 characters. Connection names are not case sensitive.
Description	An optional description for the connection. Maximum length is 255 characters.
Type	The type of connection. For an Oracle Database Ingestion connection, the type must be ServiceNow Mass Ingestion .
Runtime Environment	Name of the runtime environment where you want to run the ingestion tasks. You must specify a Secure Agent as the runtime environment. You cannot run application ingestion tasks on a Hosted Agent or serverless runtime environment.
User Name	User name of the ServiceNow account.
Password	Password for the ServiceNow account.
Base URI	URL of the ServiceNow instance. You must enter the base URI in the following format: https://{your_servicenow_instance}.service-now.com/