User Guide

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Unlocking a Hierarchy

To unlock a hierarchy with a hierarchy status of

Locked

after a hierarchy batch process fails, enable

Check Hierarchy

for the ultimate parent bean.

From the hierarchy view, right-click the ultimate parent of the locked hierarchy and select

Go to Account Page

From the Account Detail page, scroll down to the Beans section.

From the bean edit page, enable

Check Hierarchy

. Click

Save

Watch

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