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  • Customer 360 for Salesforce Winter 2019
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud MDM - Customer 360 for Salesforce
  3. Creating or Searching Records for Salesforce Objects
  4. Managing Duplicate Records
  5. Consolidating Records
  6. Converting Leads
  7. Hierarchies
  8. Glossary

User Guide

User Guide

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Flagging Duplicate Pairs as Unique

Review the duplicate pair of records. If the records are not a duplicate of each other, flag the duplicate pair as unique. If you do not flag the duplicate pair as unique,
Cloud MDM - Customer 360 for Salesforce
 (
CC360
) merges them into a single record.
  1. Select the account, lead, or contact record that has a duplicate.
  2. In the record details page, verify that the two records are not a duplicate.
  3. Select the duplicate record check box, and then click
    No Duplicate
    .
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