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  • MDM - Customer 360 10.3 HotFix 2
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Before You Install
  4. Installing MDM - Customer 360
  5. After You Install
  6. Business Processes for Customer Management
  7. Customizing Customer 360
  8. Upgrading Customer 360
  9. Troubleshooting

Installation and Configuration Guide

Installation and Configuration Guide

Back Next

Customizing the Product 360 Component

Customizing the Product 360 Component

In the dashboard view, the Product 360 component displays the product purchase history of a customer. You can customize the fields in the product details page that opens when you click a product.
To add or remove fields in the product details page, create a custom component, and then replace it with the existing component in the layout.
  1. To create a component, perform the following steps:
    1. In the Provisioning tool, go to
      Configuration
      Component Editor
      .
      The
      Component Editor
       appears.
    2. Select
      layoutProductComponent
      .
    3. Based on the business entity for which you want to customize the Product 360 component, select one of the following components:
      • ProductComponentForPerson
        . For a person business entity.
      • ProductComponentForOrg
        . For an organization business entity.
    4. From the properties panel, copy the XML code of the Product 360 component.
    5. In the
      Components
       panel, click
      Create
      .
    6. In the
      Properties
       panel, specify a name for the component, and paste the copied XML code.
    7. Edit the XML code as required.
      The XML code uses the following parameters:
      Parameter Name
      Description
      complexProductField
      Lists the fields that you want to concatenate based on the specified expression.
      For example, in the following XML sample code, PRODUCT_GROSS_WEIGHT is a complex field. The field concatenates the values of the ArticleLogistic.GrossWeight and ArticleLogistic.GrossWeightUnit fields. 
      <complexProductField expression="%p1 %p2" title="PRODUCT_GROSS_WEIGHT">
   <productField fieldName="ArticleLogistic.GrossWeight" id="%p1">
      <fieldIdentifier>countryIdentifier</fieldIdentifier>
   </productField>
   <productField displayParam="label" fieldName="ArticleLogistic.GrossWeightUnit" id="%p2">
      <fieldIdentifier>countryIdentifier</fieldIdentifier>
   </productField>
</complexProductField>
      expression
      Lists the Product 360 field IDs in the order that you want to concatenate.
      For example, in the sample code, %p1 and %p2 are the field IDs that the expression concatenates.
      id
      ID for the Product 360 field that you want to concatenate.
      For example, in the sample code, %p1 is the ID for the ArticleLogistic.GrossWeight field.
      productField
      Lists the details of a field, such as the name, title, and identifier of the field.
      For example, in the following XML sample code, the details of the long description field for a product is listed in the productField parameter: 
      <productField fieldName="ArticleLang.DescriptionShort" title="PRODUCT_NAME">
    <fieldIdentifier>languageIdentifier</fieldIdentifier>
</productField>
      fieldIdentifier
      Identifier of the field in Product 360.
      fieldName
      Name of the Product 360 field that you want to add to the product details page.
      displayParam
      Parameter of the field that you want to display.
      title
      Identifier for the Product 360 field in Customer 360.
    8. Click
      Apply
      .
  2. To configure the display names for the Product 360 fields in Customer 360, perform the following steps:
    1. Go to the following directory:
      <MDM installation directory>/app/tcr/resources/com.informatica.tools.mdm.web.entity360view.c360.productsWidget
    2. In a text editor, open the
      bundle.properties
       file.
    3. Add the display name of the Product 360 field in the following format:
      <title>=<Display name>
      For example,
      PRODUCT_GROSS_WEIGHT=Gross Weight (kg)
      .
  3. To replace the existing component with the component that you created, perform the following steps:
    1. In the Provisioning tool, go to
      Configuration
      Layout Designer
      .
      The
      Layout Designer
       appears.
    2. Expand the
      Home Page
       layout category, and then select
      layout1
      .
    3. Click
      Edit
      .
      The
      Design
       page appears.
    4. Remove the existing Product 360 component.
    5. Drag the Product 360 component that you created into the workspace.
    6. Click
      Save
      .
      The changes are saved to the temporary workspace.
  4. Publish the changes to the MDM Hub.
    1. Click
      Publish
      .
      A confirmation dialog box appears that prompts you to publish or review the changes.
    2. Review the changes or publish without a review.
      • To publish without a review, click
        Publish
        .
      • To publish after a review, click
        Review Changes
         and follow the instructions that appear on the screen.
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