Success
Manage your Success Plans and Engagements, gain key insights into your implementation journey, and collaborate with your CSMs
Customer Experience Accelerators
Accelerate your Purchase to Value by engaging with Informatica for Customer Success
My Engagements
All your Engagements at one place
 Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
 Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Experience Lounge
Self-guided, intuitive experience platform for outcome-focused product capabilities and use cases
 Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
SupportFlash
Monthly support newsletter
Product Availability Matrix
Product Availability Matrix statements of Informatica products
Product Lifecycle
End of Life statements of Informatica products
Pulse
Monitor the status of your Informatica services across regions
Events
Change Request Tracking
Marketplace
Trust Platform
English
  • MDM - Customer 360 10.4 HotFix 3
  • All Products

Table of Contents

Search

  1. Abstract
  2. Installation and Upgrade
  3. 10.4 HotFix 3 Fixed Limitations
  4. 10.4 HotFix 3 Known Limitations
  5. Cumulative Known Limitations
  6. Informatica Global Customer Support

Release Notes

Release Notes

Back Next

Cumulative Known Limitations

Cumulative Known Limitations

The following table describes known limitations that are carried forward from previous releases:
Reference Number
Description
TCR-5046
If you use the
HierarchyComponent
 component, you get the following issues in the Hierarchy panel:
  • The hierarchy does not load by default.
  • Click a node twice to expand it.
  • Click the
    Load More
     icon twice to load additional records.
TCR-5024
In a WebSphere environment, the
Submitted
 tab in the
My Records
 page fails to load the submitted records with the following error: 
Not found
Workaround:
  1. Extract the following file:
    <MDM installation directory>/app/tcr/MDMAppsServices.war
  2. Go to the following directory: Extracted files of
    <Extracted files of MDMAppsServices.war>/WEB-INF/lib/
  3. Delete the following files:
    • geronimo-annotation_1.0_spec-1.1.jar
    • geronimo-jaxws_2.2_spec-1.0.jar
    • javax.persistence-2.1.1.jar
    • jsr311-api-1.1.1.jar
    • servlet-api-2.3.jar
    • configupdater.jar
  4. Manually deploy the
    MDMAppsServices.war
     file by using the WebSphere administrative console.
  5. In the WebSphere administrative console, configure the class loader order for the
    MDMAppsServices.war
     file with the following value:
    Classes loaded with local class loader first (parent last)
  6. Save the changes.
  7. Restart the WebSphere application server.
TCR-4846
When you try to create an organization record with a special character other than ampersand (&) in the Legal Business Name field, the record creation fails with the following error messages: 
Illegal group reference
An error occured. Organization was not created.
TCR-4750
On the
Submitted
 tab of the
My Records
 page in Customer 360, the hierarchy tasks display incorrect number of days in the status of the task.
TCR-4067
When you access the online help in Customer 360, the Data Director online help opens.
Workaround: Access the Informatica MDM - Customer 360 User Guide from the documentation portal.
TCR-3303
In Customer Dashboard, the Product Details panel does not show the products associated with the records.
TCR-3014
When you use the Java project that is included in the
Customer 360
 installation files to extend the user exit, the Java project fails when you compile it.
Workaround: Before you compile the project, perform the following tasks:
  1. Run the following commands:
    mvn install:install-file -Dfile=<MDM Hub installation directory>\hub\server\lib\mdm-ue.jar -DgroupId=com.informatica.mdm -DartifactId=mdm-ue -Dversion=10.3.0-SNAPSHOT -Dpackaging=jar
    mvn install:install-file -Dfile=<MDM Hub installation directory>\hub\server\lib\siperian-api.jar -DgroupId=com.informatica.mdm -DartifactId=siperian-api -Dversion=10.3.0-SNAPSHOT -Dpackaging=jar
    mvn install:install-file -Dfile=<MDM Hub installation directory>\hub\server\lib\siperian-common.jar -DgroupId=com.informatica.mdm -DartifactId=siperian-common -Dversion=10.3.0-SNAPSHOT -Dpackaging=jar
  2. Comment the following code in the Java project: 
    <repository>
      <id>infamdm.external</id>
      <url>http://mdmmaven01.informatica.com:8081/nexus/content/repositories/thirdparty/</url>
   </repository>
   <repository>
      <id>mdmcentral</id>
      <name>MDM Proxy Repository</name>
      <url>http://mdmmaven01.informatica.com:8081/nexus/content/repositories/mdminfa/</url>
   </repository>
TCR-3012
In IBM DB2 environments, when you run the
lookup_localization
 script, the script imports the lookup data in all the languages except the Russian language. The script fails with the following error message: 
com.informatica.solutions.lookup.localisation.exception.LookupLocalisationException: DB2 SQL Error: SQLCODE=-302, SQLSTATE=22001, SQLERRMC=null, DRIVER=4.19.26
TCR-2980
After you update an active record, the dashboard view of the record shows the updated values even though the changes are not approved.
TCR-2966
In environments that use the data model based on the Party Role table, when you add a relationship between two Person records, an empty Related Person record is created for one of the records.
TCR-2930
In a localized environment, when you open a record, the hierarchy name is not localized in the Hierarchy panel.
TCR-1908
On the
Home
 page, when you sort the tasks based on priority, the tasks are incorrectly sorted.
TCR-1899
When you edit a record, if you update an address child record, you cannot save the changes and get the following error message: 
SIP-50112: Could not run the WriteCO business entity service.
TCR-1647
In WebSphere environments, Customer 360 integration with Product 360 does not work.
TCR-1527
During a file import, if you configure the header row to a value other than 1, Customer 360 shows an incorrect preview of your imported file.
TCR-1358
In a hierarchy, if you add a relationship from a B2C customer to a B2B customer, Customer 360 does not display the change history.
TCR-1297
Customer 360 does not support the TIFF image format in the Product Details widget.
TCR-1169
For the Organization customer type, when you edit a relationship or classification to add additional relationship attributes, Customer 360 does not save the attributes that you add.
0 COMMENTS
We’d like to hear from you!