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  • Multidomain MDM 10.3 HotFix 1
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Table of Contents

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  1. Preface
  2. Installation Overview
  3. Pre-Installation Tasks
  4. Hub Store Installation
  5. Hub Server Installation
  6. Hub Server Post-Installation Tasks
  7. Process Server Installation
  8. Process Server Post-Installation Tasks
  9. ActiveVOS Post-Installation Tasks for the Application Server
  10. ActiveVOS Post-Installation Tasks for the Business Entity Adapter
  11. Resource Kit Installation
  12. Resource Kit Post-Installation Tasks
  13. Troubleshooting the MDM Hub
  14. Uninstallation

Installation Guide for IBM DB2 with WebSphere

Installation Guide for IBM DB2 with WebSphere

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Copy the Installation Log Files

Copy the Installation Log Files

The installation log files are useful for troubleshooting the Hub Server installation process. Copy the log files to the installation documentation directory. Informatica Global Customer Support might request copies of the log files if you contact them regarding installation issues.
The following table describes the different types of installation log files:
Log File Type
Description
Installation log
  • File name.
    Informatica_MDM_Hub_Server_Install_<timestamp>.xml
  • Location.
    <
    MDM Hub installation directory
    >/hub/server/UninstallerData/logs
  • Contents. Directories and registry entries that are created, names of the files installed and commands run, and status for each installed file.
Installation prerequisites log
  • File name.
    installPrereq.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/server/logs
  • Contents. Logs of prerequisite checks performed by the installer.
Debug log
  • File name.
    infamdm_installer_debug.txt
  • Location.
    <
    MDM Hub installation directory
    >/hub/server
  • Contents. Detailed information about the choices that are made during the installation, and the actions performed by the installer.
Post-installation setup log
  • File name.
    postInstallSetup.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/server/logs
  • Contents. Summary of actions performed by the installer during the post-installation process and the errors in the post-installation process.
Hub Server log
  • File name.
    cmxserver.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/server/logs
  • Contents. Summary of the Hub Server operations.
WebSphere logs
  • File names.
    startServer.log
    ,
    stopServer.log
    ,
    SystemErr.log
    , and
    SystemOut.log
  • Location.
    <
    WebSphere installation directory
    >/profiles/<
    Application server profile name
    >/logs/<
    server name
    >
  • Contents. WebSphere server status, and performance information.
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