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English
  • Multidomain MDM 10.3
  • All Products

Table of Contents

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  1. Preface
  2. Introduction
  3. Comparison Between Business Entities and Subject Areas
  4. Migrating IDD Applications
  5. Migrating Workflow Adapters
  6. Troubleshooting
  7. Frequently Asked Questions
  8. Glossary

Data Director Migration Guide

Data Director Migration Guide

Back Next

Troubleshooting

Troubleshooting

If you face problems when you migrate from the SA data model in IDD to the BE data model in IDD, use the following information to troubleshoot the issue.

The IDD configuration is invalid

When you generate a business entity schema, sometimes Hierarchy Manager entity base objects do not convert the relationships of Hierarchy Manager-enabled business entities correctly.
To resolve the issue, in the IDD Configuration Manager, edit a subject area with a Hierarchy Manager entity base object. A numeric subtype value indicates an invalid IDD configuration. In the
HM Entity Type
 field, select another entity type and then reselect the original entity type until the value in the
Subtype Value
 field changes to a nonnumeric value.

Smart search doesn't work

Verify that you completed the following steps:
  1. In the Hub Console, you configured smart search and ZooKeeper. You configured only one Process Server as a ZooKeeper server.
  2. You set
    cmx.ss.enabled=true
     in both the
    cmxserver.properties
     file and the
    cmxcleanse.properties
     file.
  3. If you use IBM WebSphere, you set
    pingSolrOnStartup=true
     in the
    cmxcleanse.properties
     file.
  4. In the E360 application, you marked fields as searchable in the business entity models.
  5. You published the schema with the searchable fields.
  6. From the MDM Hub Console, you ran the search index batch job on all the business entities.

A review task opens a business entity in a legacy view, but I turned off the legacy views

The task was migrated from the legacy IDD application. When you open the entity from the task, it opens in the view in which it was edited. When all the legacy tasks are closed, the legacy views are no longer used.
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