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English
  • Multidomain MDM 10.4
  • All Products

Table of Contents

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  1. Preface
  2. Installation Overview
  3. Pre-Installation Tasks
  4. Hub Store Installation
  5. Hub Store Post-Installation Tasks
  6. Hub Server Installation
  7. Hub Server Post-Installation Tasks
  8. Process Server Installation
  9. Process Server Post-Installation Tasks
  10. ActiveVOS Post-Installation Tasks for the Application Server
  11. ActiveVOS Post-Installation Tasks for the Business Entity Adapter
  12. Resource Kit Installation
  13. Resource Kit Post-Installation Tasks
  14. Troubleshooting the MDM Hub
  15. Uninstallation

Installation Guide for Oracle Database with IBM WebSphere

Installation Guide for Oracle Database with IBM WebSphere

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Copy the Installation Log Files

Copy the Installation Log Files

The installation log files are useful for troubleshooting the
Process Server
 installation process. Copy the log files to the installation documentation directory. Informatica Global Customer Support might request copies of the log files if you contact them regarding installation issues.
The following table describes the different types of installation log files:
Log File Type
Description
Installation log
  • File name.
    Informatica_MDM_Cleanse_Match_Server_Install_<timestamp>.xml
  • Location.
    <
    MDM Hub installation directory
    >/hub/cleanse/UninstallerData/Logs
  • Contents. Directories created, names of the files installed and commands run, and status for each installed file.
Installation prerequisites log
  • File name.
    installPrereq.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/cleanse/Logs
  • Contents. Logs of prerequisite checks performed by the installer.
Debug log
  • File name.
    infamdm_installer_debug.txt
  • Location.
    <
    MDM Hub installation directory
    >/hub/cleanse/
  • Contents. Detailed information about the choices that are made during installation and the actions performed by the installer.
Post-installation setup log
  • File name.
    postInstallSetup.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/cleanse/logs
  • Contents. Summary of actions performed by the installer during the post-installation process and the errors in the post-installation process.
Process Server log
  • File name.
    cmxserver.log
  • Location.
    <
    MDM Hub installation directory
    >/hub/cleanse/logs
  • Contents. Summary of the Process Server operations.
WebSphere logs
  • File names.
    startServer.log
    ,
    stopServer.log
    ,
    SystemErr.log
    , and
    SystemOut.log
  • Location.
    <
    WebSphere installation directory
    >/profiles/AppSrv01/logs/<
    server name
    >
  • Contents. Contains information about server start and stop, and performance.
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