Some business processes and services send requests to the email service. The email service generates and sends personalized emails to supplier representatives.
To configure email templates, perform the following tasks:
Edit the email template definitions to add buyer-side email addresses.
Edit the predefined body text to reflect your organization name, contact information, and Service Level Agreement (SLA) information.
After you install
Supplier 360
, you configure the email service in ActiveVOS.
When you set the portal to use external authentication, you do not have to configure the email templates. You can configure the email templates through the external authentication system.