Table of Contents

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  1. Preface
  2. Proactive Monitoring for PowerCenter Operations
  3. Monitoring PowerCenter Operations
  4. Manage Objects
  5. Proactive Monitoring Reports
  6. Proactive Monitoring SNMP Alerts
  7. Proactive Monitoring Watchlists
  8. Proactive Monitoring Topics
  9. Proactive Monitoring Services
  10. Proactive Monitoring Templates and Rules
  11. Proactive Monitoring Responses
  12. Appendix A: Troubleshooting
  13. Appendix B: Topic Properties Reference
  14. Appendix C: Frequently Asked Questions
  15. Appendix D: Glossary

Operations User Guide

Operations User Guide

Introduction

Introduction

Proactive Monitoring for PowerCenter Operations provides advanced monitoring capabilities for PowerCenter.
An Informatica domain may contain numerous repository services, databases, integration services, and Web Services Hub running on multiple physical or virtual machines.
The Proactive Monitoring solution collects data from the PowerCenter services and their host machines at regular intervals, checks for anomalies in the processing of workflows and sessions and alerts appropriate users. The alert messages contain the required contextual information, such as the session name, workflow name, and cause of the alert, thus enabling Informatica domain administrators, developers, or architects to take corrective action effectively.
The solution contains rules that perform a wide range of checks against the PowerCenter runtime and generates alerts whenever there is a deviation. A simple example is to alert users when a session completes successfully, but loads zero rows in the target system. A complex example is to alert users when a session fails to run, after it was changed by developer. You can also create and change rules based on your business requirements.
A single installation of the solution monitors a single domain, and the multiple services and hosts in the domain. Most alerts generated by the Operations monitoring solution include CPU and memory consumption details of the hosts where the workflow or session is executed.
Proactive monitoring solution provides targeted alerting capabilities. The solution contains predefined personas who receive alerts specific to their function.
The Proactive Monitoring solution contains the following predefined personas:
  • pcadmin. Any user who ensures proper functioning of Informatica domains, and PowerCenter Integration Service, Repository Service, and other services.
  • apparchitect. Any user who is responsible for the logic of PowerCenter mappings, mapplets, transforms, sources, and targets.
  • dataarchitect. Any user who oversees the data movement with in PowerCenter.
  • itsecurity. Any user responsible for dealing with IT security issues, such as sensitive data and malware.
  • pcmonitor. Any user who tracks PowerCenter performance. By default, the pcmonitor persona receives all alerts.
In a continuous monitoring system, the solution can detect the same anomaly multiple times and send the same alert multiple times. To avoid such a situation, the solution provides the snooze feature. You can use the snooze feature to set a time period before which the solution does not generate any alert on the same anomaly.
For example, a developer updates a PowerCenter object that results in a session processing failure. This could be a planned development activity where the architects would want to stop receiving alerts for a specified period of time.
You can use the Reports dashboard in the Proactive Monitoring solution to monitor the status of application services and hosts in a domain. You can view the details of execution failures that occurred over a period of time.
Use the Manage Objects tab to manage objects configured for monitoring PowerCenter. You can manage rules, sources, folders, watchlists, and topics. You can also view the monitored events and activations.

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