Does Proactive Monitoring solution support out-of-box reporting for alerts?
Yes. Proactive Monitoring solution supports number of out-of-box dashboards for current as well as historical reporting of alerts
What are the mechanisms available in Proactive Monitoring solution to send alerts?
You can use the Proactive Monitoring solution to send alerts as email, RTAM alerts, or SNMP traps or to send to all these systems.
If you use the Proactive Monitoring Management Console to add or remove PowerCenter monitored folders, will the updates appear in the PowerCenter Monitored Folders watchlist in RulePoint?
Yes. The updates made to PowerCenter Monitored Folders in Proactive Monitoring for PowerCenter Management Console will appear in the PowerCenter Monitored Folders watchlist in RulePoint.
Why I do not see data in the Reports dashboard?
Ensure that you schedule the workflows to populate data in Reports dashboard and clear the browser cache.
Why does an on-demand report does not populate data?
Ensure that you run the profile with correct attributes for the session, workflow, or transformation.
Is there any limit on the time period for alert history?
No. The History view will show all alert data that PMPC reports persists.
Why some columns do not display data even when all the services are running?
Ensure that you schedule the workflows to populate data in Reports dashboard and clear the browser cache.
Can Proactive Monitoring for PowerCenter Operations monitor the PowerCenter Integration Service running on a grid?
Yes. The Proactive Monitoring for PowerCenter Operations can monitor the PowerCenter Integration Service that runs on a grid. The node agents that you install on PowerCenter monitoring nodes collect environmental statistics of all hosts of a grid. The solution adds this information in the alerts. For example, the solution detects a workflow with SLA violation on the PowerCenter Integration Service. The solution triggers an alert which includes the CPU and the memory information from all hosts of the grid.
What is a node agent?
A node agent is a Proactive Monitoring solution component that runs as a command line tool on PowerCenter nodes and collects resource usage information from the host machines. The node agent collects the environmental statistics, such as CPU, memory, and process lifecycle details from the host machines. Then, the node agent publishes the information in the Proactive Monitoring repository. The solution uses the information in rule processing and in alerts.
Can a node agent monitor the lifecycle of any process that runs on a PowerCenter host?
Yes. The node agent can monitor the lifecycle of any process running on a PowerCenter host. In the Proactive Monitoring for PowerCenter Management Console, while adding the host properties for configuring the hosts, you can provide the names of the specific processes that you want to monitor. When any process goes down, the solution sends an alert.
How does the RulePoint communicate with the PowerCenter services or database servers?
The RulePoint communicates with the PowerCenter services or database servers through the Proactive_Monitoring user. The RulePoint connects to the PowerCenter repository through a JDBC connection and to the PowerCenter Integration Service through the Web Services Hub WSDL.
How do you determine the frequency of source services?
The alerting frequency of the sources must not be too high or too low. Each SQL source can have a different schedule based on your requirements. You can set the frequency for the SQL source services in the schedules. You can set the frequency of the PMPC SQL Source services in the source configuration.
Can Proactive Monitoring for PowerCenter monitor multiple Informatica domains?
No. You can monitor one domain with an instance of the Proactive Monitoring solution.
Can Proactive Monitoring for PowerCenter Operations monitor multiple nodes in a grid?
Yes. You can monitor multiple nodes in a grid from the Proactive Monitoring for PowerCenter Operations.
How do I configure the Proactive Monitoring sources to connect to the PowerCenter objects?
You can use the Proactive Monitoring Management Console to configure the solution to monitor an Informatica domain. You can use the Management Console to provide details of the nodes and the services that you want to monitor.
The administrator can use the Management Console to configure one or more PowerCenter services for monitoring. The user interface configuration screens in the Management Console replaced the command line utilities, Global Configuration Tool, and the Alert Recipient Tool from the earlier versions of the solution.
To monitor an Informatica domain, configuration through the Management Console is a prerequisite. The administrator provides configuration details of each host and node to the Management Console. To monitor PowerCenter Services, the administrator provides the configuration details of the services.
What are the privileges to enable PowerCenter environment monitoring?
You can monitor an Informatica domain that contains multiple nodes and many application services running on different physical or virtual machines. The application services are PowerCenter Repository Service, PowerCenter Integration Service, and Web Services Hub. You can configure the nodes for grid and high availability setup within a single domain.
You can collect the environmental statistics, such as CPU, memory, and process lifecycle details from the host machines through the node agents that you install on each PowerCenter monitoring node. Then, the node agents publish the information in the Proactive Monitoring repository.
You must run the node agent as a root user or as an administrator on the node that you want to monitor. Set the JAVA_HOME in each node before you start the node agent.
Can I get an alert if the node agent is down?
If the node agent on a monitored node fails to respond with the statistics details from the node, the Proactive Monitoring triggers the
PC_O16 Node Agent health check
rule. This rule alerts the
pcadmin
persona that the node agent running on the particular node is not available.
Why do I not see any alerts in RTAM even when the rules are activated?
You might not be able to receive alerts if the objects "PowerCenter Notification Responder" and "PowerCenter Notification Response" are not deployed. You need to deploy these objects to receive the alerts.
