The Proactive Monitoring solution provides predefined rule templates that include built-in checks and customizable parameters.
Templates enable users to leverage the base logic and customize it for many use cases. For example, a template that checks for SLA violation includes all the predefined conditions to detect the SLA violation. The template also allows the user to specify the workflow or the percentage of deviation that triggers an alert.
You can create template rules from templates. The solution includes a set of template rules to illustrate their usage and behavior.
The template,
PC_OWT7 Workflow running time exceeds the folder SLA
, has built-in checks to detect if the workflow running time exceeds the specified folder SLA. You can customize the folder SLA. The template rule,
PC_OW2 Workflow running time exceeds folder SLA of 5 minutes
, is created using this template with the folder SLA parameter set to 5 minutes.
Similarly, you can create more rules with this template for folders with different SLAs.