Before you and your team can perform exception management operations, you must ensure that you have the correct privileges and permissions on the exception tasks. You must also ensure that the exception task connector is enabled.
To enable all exception management operations, verify the following prerequisites:
Verify that the feature privileges for your user role include exception management.
Verify that the asset privileges for your user role include exception tasks.
Verify the exception task connector.
Verify permissions for other users on the exception task assets that you create.