To extract metadata from Crystal reports and Webi reports, you must verify that the required Business Objects clients and servers are running. If the required clients and servers are not running, the Metadata Manager Agent cannot extract metadata from Business Objects reports.
The required clients and servers vary based on the Business Objects version:
SAP Business Objects Repository XI R4.x
To extract metadata from Crystal reports, the Crystal Reports client must be installed on the machine where the Business Objects client runs.
To extract metadata from Webi reports, the Web Application Container Server (WACS) must be running and RESTful web services must be installed.
SAP Business Objects Repository XI R3.x and previous versions
To extract metadata from Webi reports, a Web Intelligence Processing Server must be running.
Use the Business Objects Central Management Console to verify the status of Business Objects servers. For more information about Business Objects clients and servers, see the Business Objects documentation.