The installer files are distributed as compressed files. You can get the Informatica installation file and distribution packages from the FTP link contained in your fulfillment email. Download the Informatica installation tar file from the Informatica Electronic Software Download site to a directory on your machine.
To download other compressed files and utilities, raise a shipping request with Informatica Global Customer Support.
Make sure that you download the file to a local directory or a shared network drive that is mapped on your machine. You can then extract the installer files. However, you cannot run the installer from a mapped file. Copy the extracted files to a local drive and then run the installer.
Download the hotfix package for your product.
Unzip or untar the contents of the hotfix package.
On Windows, the length of the installation path, including the .zip file name, must be 60 characters or fewer. On UNIX, use the native tar or GNU tar command to extract the installer files. The user that runs the installer must have read and write permissions on the directory that contains the installer files and execute permissions on install.sh.
If you want to install distribution packages, download the ZIP files of the distribution packages.
Copy the ZIP files of the distribution packages to the location:
<Informatica installer files>/source
The installer fails if the ZIP files for distribution packages aren't available in the source directory.