Exception Management Guide

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Working in a Review Exceptions Task

Verify that the records in the task are as accurate and complete as possible.

Open a review exceptions task.

Verify the record data, and verify the status that earlier users assigned to each record.

If you decide to update a record or to change the record status, click

Edit

To fix an error, click the field that contains the error and enter the correct data value.

To update the record status, perform one of the following actions:

To indicate that a record contains valid data, select

Accept Record

To indicate that a record does not contain valid data, select

Reject Record

To indicate that the record needs further analysis, select

Reprocess Record

To indicate that you examined the record, select

Mark as Reviewed

. You can select the indicator in parallel to another indicator.

To verify that a record is valid for inclusion in the business data, select

Mark as Accepted

To verify that a record is not valid for inclusion in the business data, select

Mark as Rejected

To clear an indicator that accepts, rejects, or reprocesses a record, select

Clear Record Status

To clear an indicator that specifies a type of review, select

Clear Review Status

Save the task.

When you finish work on the task, update the task status. The task status indicates that the records are ready for the next stage in the workflow.