B2B Gateway

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Viewing and managing events

You can view file events and message details in the Events page. You can also use a filter to find specific events. You can also reprocess or discard a file event.

Click

Events

A list of file and system events appear.

To filter events, click the Filter icon. In the Filter pane, select to view events related to a specific partner, to an event ID, type, or status, to a selected time frame, or to message type or number.

When you select the event ID, event and file processing details are displayed for that event. For more information about configuring event filters, see Configuring event filters.

To view the file for a file event, click the name of the file.

To view partner details for a file event, click the name of the partner.

To view EDI message type events related to a file event, drill down the file event. Click the arrow to the left of the row of a specific file event.

To view the source file for an outbound flow, select to highlight the file event row, select the Action menu and then select

Source File

To troubleshoot an error, view the session log for an event. Select to highlight the file event row, select the Action menu and then select

File Session Log

Custom Process Session Log

To discard a file event and stop handling the file, select to highlight the file event row, select the Action menu and then select

Discard Event

. You can enter a reason for the discard.

To reprocess a file event, select to highlight the file event row, select the Action menu and then select