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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Before You Install
  4. Installing MDM - Customer 360
  5. After You Install
  6. Business Processes for Customer Management
  7. Customizing Customer 360
  8. Upgrading Customer 360
  9. Troubleshooting

Workflows

Workflows

Business processes automate some common customer lifecycle management workflows.
Customer 360
ships with ActiveVOS business processes for the following workflows:
  • Create a customer person or customer organization.
  • Update a customer profile.

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