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  1. Preface
  2. MDM and Embedded ActiveVOS
  3. Configuring Workflow Tasks and Triggers
  4. Running the Migration Script
  5. Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

How do I access the Matching Records view and Cross-reference view for business entities?
In the cmxserver.properties file, set
cmx.e360.match_xref.view.enabled
to
true
. During installation, the default is
true
. During upgrade of existing software, the default is set to
false
. To use these views, you must use the ActiveVOS workflow adapter based on business entities.
If I use the Subject Area-based ActiveVOS workflow adapter, which view do I use to create merge and unmerge tasks?
If you use the Subject Area-based ActiveVOS workflow adapter, use the legacy Matches view and the legacy XREF view. Set
cmx.e360.match_xref.view.enabled
to
false
to use these legacy views to create tasks. When you upgrade to version 10.2,
cmx.e360.match_xref.view.enabled
is
false
by default.
How do you process existing merge tasks?
Any merge tasks created prior to version 10.2 open in the legacy Match view. If you enable the Entity 360 framework, merge tasks that are created in version 10.2 are opened in the Matching Records view for business entities.
How do you process unmerge tasks?
All unmerge tasks open in the Cross-reference Records view for business entities, regardless of the
cmx.e360.match_xref.view.enabled
setting.
How do you process review tasks?
All review tasks are processed in the Entity view for business entities.
If I use the business entity ActiveVOS workflow adapter, which task inbox should I use?
Use the Entity 360 framework task inbox when configuring the
Data Director
user interface for the
Home
page. If you use the legacy task inbox with the business entity ActiveVOS workflow adapter, an error occurs.
Can a role that triggers an unmerge workflow also be the role that approves the unmerge task?
No. Ensure that the role that you configure for the unmerge trigger is not the same role that you configured to process the merge task.
In the default ActiveVOS workflows, what happens when a user escalates a task, declaims a task, or sends a task for approval?
When a user escalates a task, declaims a task, or sends a task for approval, the Edit Task dialog opens to allow the user to assign the task. After the Edit Task dialog closes, the task is escalated, declaimed, or sent for approval.
How do I change the default ActiveVOS workflow behavior?
Purchase
ActiveVOS Designer
to create customized workflows.

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