Upgrading from Version 9.7.1

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Copy Process Server Log Files to the Upgrade Documentation Directory

Save a copy of the Hub Server log files. Use these log files assist if you need to troubleshoot the upgrade.

Copy the Process Server log files to the upgrade documentation folder. Save these files in a separate subfolder, such as

cleanse_match_server_upgrade

. If you upgraded multiple Process Servers in a cluster, save the files for each Process Server instance in a separate folder.

The following table describes the log files to copy:

File	Description
< cleanse installation directory >/hub/cleanse/Infamdm_Hub_Cleanse_Match_Server_InstallLog.xml	Contains log files for the Process Server installation.
< cleanse installation directory >/hub/cleanse/infamdm_installer_debug.txt	Contains debug messages and all the options that you selected when you ran the upgrade process.
< cleanse installation directory >/hub/cleanse/logs/patchInstallSetup.log	Contains the patchInstallSetup script results.
< cleanse installation directory >/hub/cleanse/logs/cmxserver.log	Contains the Process Server logs.
Application server log files.	Located in the tree under the installation directory for the application server.