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  1. Preface
  2. Part 1: Introduction
  3. Part 2: Samples and Examples
  4. Part 3: Tools and Utilities
  5. Part 4: SDK Resources

Configuration Support Manager (CSM) Tool

Configuration Support Manager (CSM) Tool

Use the Configuration Support Manager (CSM) tool to generate a report that contains configuration information from the Hub Server, Process Server, and any other server in the MDM Hub environment. The report, which is in a XML format, helps to troubleshoot issues in the MDM Hub.
The following image shows the CSM tool:
The Configuration Support Manager (CSM) tool is on the CSM tab. The Hub/Cleanse Servers section shows details for the servers that are part of the current MDM environment.
When you open the CSM tool, it shows the following details for the Hub Server and Process Server (Cleanse Server):
Host Name
The host name or IP address of the MDM Hub instance.
Port
The port number of the application server or the MDM Hub instance. Must be entered manually for each Hub Server and Process Server.
Home Directory
The location of the Hub Server or the Process Server.
If the details for the Hub Server and the Process Server do not appear, click
Add New Host
to add the host name, port, and home directory manually.

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