Table of Contents


  1. Preface
  2. Introduction to Informatica MDM - Supplier 360
  3. Supplier 360 Installation Overview
  4. Before You Install
  5. Installing the Supplier 360 Components
  6. After You Install
  7. Business Processes for Supplier Management
  8. Customizing Supplier 360
  9. Upgrading MDM - Supplier 360

Installation and Configuration Guide

Installation and Configuration Guide



A global automobile manufacturer experiences multiple issues with its supply chain. The management team has poor insight into everything from the total spend with a supplier to supplier performance.
Total spend is virtually impossible to assess. The manufacturer has hundreds of suppliers, and the supplier information is dispersed across multiple systems in different geographic areas. The same supplier can be in the systems under slightly different supplier names. The manufacturer holds multiple locally negotiated contracts with a supplier. Without a complete picture, the contract terms do not reflect the total spend with a supplier.
The management team does not have insight into supplier overall performance, such as the percentage of orders delivered on time over the last year. Therefore, managers do not take action to resolve performance issues. Late or incomplete shipments of parts continuously affect the supply chain. In some cases, managers have not lined up alternative suppliers for parts, so when parts are unavailable from one supplier, the manufacturing line falters.
Finally, the organization is acquiring another company later in the year. The management team wants a solution in place before that acquisition completes.

Informatica Solution

The IT department implements
Supplier 360
. An administrator loads data from source systems into
Supplier 360
, which includes a centralized database for master supplier profiles. Within the centralized database, the application identifies potential duplicate suppliers.
Data stewards review potential duplicate suppliers and merge the supplier profiles as appropriate. Data stewards edit supplier profiles and set up supplier relationships by identifying parent companies and their subsidiaries. Whenever a data steward modifies a record that is part of a supplier profile, the data steward sends the record for review through an online business process.
With the reviewed and approved master data in place, data stewards send invitations to all qualified suppliers to register on the
Supplier Portal
. Registered qualified suppliers can update their information, add product catalogs, and monitor their performance. Other suppliers use the
Supplier Portal
to apply to become a supplier to the organization. Online application forms go through an online onboarding and qualification process.
Managers participate in reviews of supplier applications and monitor supplier performance and compliance. When business managers identify compliance and performance issues, they create alerts to notify suppliers of the issues. Managers edit supplier profiles and initiate a change-approval review from the Data workspace. Managers identify alternative suppliers for all key parts and invite the suppliers to complete an online application through the
Supplier Portal


Within the first year, the organization realized savings in the following areas:
  • Saved on purchase prices by negotiating with suppliers to provide single favorable contracts for all locales, including volume discounts and early payment discounts
  • Reduced costly delays in the supply chain by using alternative suppliers for parts and by monitoring and correcting supplier performance
  • Reduced administrative costs by implementing a self-service approach for new suppliers to apply online and for existing suppliers to maintain their supplier data online
  • Reduced administrative costs by using an automated business process for the qualification workflow
  • Reduced the costs of integrating supplier data after the acquisition by adding the acquired systems as source systems to the MDM Hub


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