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  1. Preface
  2. Introduction to Informatica MDM - Supplier 360
  3. Supplier 360 Installation Overview
  4. Before You Install
  5. Installing the Supplier 360 Components
  6. After You Install
  7. Business Processes for Supplier Management
  8. Customizing Supplier 360
  9. Upgrading MDM - Supplier 360
  10. Troubleshooting

Troubleshooting the Supplier 360 Configuration

Troubleshooting the
Supplier 360
Configuration

If you encounter any issues when you configure
Supplier 360
, use the following information to troubleshoot the issues.

Default indicator remains disabled for data stewards.

When a data steward enables the
Default Indicator
check box for a child field in a business entity record, the
Default Indicator
check box remains disabled after the data steward applies the changes.
To fix this issue, delete the cleanse configurations from the business entity to view and view to business entity transformations. After you delete the configurations, publish the changes to the MDM Hub and create cleanse configurations for the business entity to view and view to business entity transformations again at the same location.
  1. Log in to the Provisioning tool, and select the
    Supplier 360
    Operational Reference Store.
  2. Click
    Business Enitity
    Transformations
    , and then select
    Business Entity to View
    .
  3. Click
    Supplier_SupplierView
    .
    The tree view panel and the properties panel of the selected transformation appear.
  4. In the tree view panel, select
    Groups
    Contacts
    Groups
    ContactElectronicAddress
    Transformations
    cleanse1
    .
  5. Note down the properties of
    cleanse1
    from the properties panel.
  6. Click
    Delete
    .
    A confirmatory message appears.
  7. Click
    Yes
    .
  8. Click
    Business Enitity
    Transformations
    , and then select
    View to Business Entity
    .
  9. Click
    SupplierView_Supplier
    .
    The tree view panel and the properties panel of the selected transformation appear.
  10. In the tree view panel, select
    Groups
    Contacts
    Groups
    contacts.ContactElectronicAddress
    Transformations
    cleanse1
    .
  11. Note down the properties of
    cleanse1
    from the properties panel.
  12. Repeat steps 6 through 7.
  13. Publish the changes to the MDM Hub.
    1. Click
      Publish
      .
      A confirmation dialog box appears that prompts you to publish or review the changes.
    2. Review the changes or publish without a review.
      • To publish without a review, click
        Publish
        .
      • To publish after a review, click
        Review Changes
        and follow the instructions that appear on the screen.
  14. Create the same
    cleanse1
    transformation for the business entity to view and view to business entity transformations using the properties that you noted down on steps 5 and 11.
  15. Repeat step 13.
  16. Validate the
    Supplier 360
    Operational Reference Store through the Repository Manager tool of the Hub Console for any validation errors.

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