Administrator
- Administrator
- All Products
Connection property
| Description
|
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Secure Agent
| The Secure Agent that you want to run the tasks.
|
Username
| Username of the Zendesk account.
|
Password
| Password of the Zendesk account.
|
URL
| URL of the Zendesk account. Specify the complete URL.
|
Custom Field
| Specify custom fields for Zendesk objects.
Specify the custom fields in Zendesk using the following format, where FieldKey is value of the custom field key in Zendesk:
Object1=”FieldKey1,DataType,Size,Filterable,PrimaryKey”;”FieldKey2,DataType,Size,Filterable,PrimaryKey”
Object2=”FieldKey1,DataType,Size,Filterable,PrimaryKey”;”FieldID2,DataType,Size,Filterable,PrimaryKey”
For example:
Organizations="support_description,String,255,true,false";
Users="fixes,String,255,true,false";age,Double,255,true,false";"required,Boolean,255,true,false";"select,String,255,true,false";"support_description,String,255,true,false";"reg_ex,String,255,true,false"
When you specify a custom field for Tickets object, you must specify the custom fields in the following format:
Tickets=”CF_FieldKey1,DataType,Size,Filterable,PrimaryKey”;”CF_FieldID2,DataType,Size,Filterable,PrimaryKey”
For example:
Tickets="CF_360003199614,String,255,true,false;"CF_360003373654,String,255,true,false"
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