Hi, I'm Ask INFA!
What would you like to know?
ASK INFAPreview
Please to access Ask INFA.
Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • Administrator H2L
  • All Products

Table of Contents

Search

  1. Abstract
  2. Supported Versions
  3. AWS PrivateLink Onboarding Guide for Informatica Intelligent Cloud Services

AWS PrivateLink Onboarding Guide for Informatica Intelligent Cloud Services

AWS PrivateLink Onboarding Guide for Informatica Intelligent Cloud Services

Back Next

Step 1. Open a support case with Informatica Global Customer Support

Step 1. Open a support case with Informatica Global Customer Support

To start, you'll need to open a support case with Informatica Global Customer Support requesting access to
Informatica Intelligent Cloud Services
 through AWS PrivateLink. Informatica Global Customer Support will add your AWS account ID to the allowlist and provide you with the Amazon Resource Name (ARN) for your POD and region.
If you need help creating a support case, contact your client services manager.
  1. Open a support case with Global Customer Support and request access to
    Informatica Intelligent Cloud Services
     using AWS PrivateLink. Provide the following information in your support case:
    • Your
      Informatica Intelligent Cloud Services
       organization ID.
    • Your
      Informatica Intelligent Cloud Services
       primary POD ecosystem region.
      For more information about finding your POD ecosystem region, see the POD Networking and Availability page.
    • Your AWS region and backup region.
      For more information about finding your AWS region, see Regions, Availability Zones, and Local Zones in the AWS documentation.
    • Your AWS account ID and backup account ID.
      The account ID will be in the following format:
      arn:aws:iam::<account ID>:root
      . For more information about finding your AWS account ID, see Your AWS account identifiers in the AWS documentation.
  2. Wait for Informatica to respond to your request and provide you with the ARN.
    You should receive a response within two business days.
When Informatica responds to your request, we'll add your AWS account ID to the allowlist so that you can request an AWS PrivateLink connection to
Informatica Intelligent Cloud Services
. We'll also provide you with the ARN for your POD and region and enable the appropriate license for your organization.
0 COMMENTS
We’d like to hear from you!