Step 1. Open a support case with Informatica Global Customer Support
Step 1. Open a support case with Informatica Global Customer Support
To start, you'll need to open a support case with Informatica Global Customer Support requesting access to
Informatica Intelligent Cloud Services
through AWS PrivateLink. Informatica Global Customer Support will add your AWS account ID to the allowlist and provide you with the Amazon Resource Name (ARN) for your POD and region.
If you need help creating a support case, contact your client services manager.
Open a support case with Global Customer Support and request access to
Informatica Intelligent Cloud Services
using AWS PrivateLink. Provide the following information in your support case:
Your
Informatica Intelligent Cloud Services
organization ID.
Your AWS region and backup region.
Your VPC endpoint and the AWS PrivateLink account managed by Informatica will be in the same region. For more information about finding your AWS region, see
Regions, Availability Zones, and Local Zones in the AWS documentation.
Your AWS account ID and backup account ID.
The account ID will be in the following format:
arn:aws:iam::<account ID>:root
. For more information about finding your AWS account ID, see
Your AWS account identifiers in the AWS documentation.