The following message appears in the Designer status bar when I try to create a shortcut: “The selected folder is not open.”
You try to create a shortcut from a shared folder to a folder that is not open. Open the destination folder by opening at least one tool in the folder or by clicking Folder > Open before creating the shortcut.
When I try to create a shortcut, the Designer creates a copy instead.
This can occur when one of the following is true:
The object is not saved in the repository. You can create shortcuts to objects that are in the repository. Save the object to the repository, and then try creating the shortcut again.
You try to create a shortcut for an object in a non-shared folder. You can create shortcuts to objects in shared folders.
You hold down the Ctrl key when dragging the object. To create a shortcut, drag the object without holding down any additional keys.
You try to create a shortcut between two local repositories, or between two repositories that are not in the same domain. You can create a shortcut between repositories in the same domain. In addition, you can create a shortcut in a local repository, referencing an object in a global repository. You cannot create a shortcut in a global repository that references an object in the local repository.
You drag an object from a shared folder in the global repository to a folder in the local repository, but you are connecting to the repositories separately. To create a global shortcut, you must connect to one repository and then connect to the second repository through the first repository.