Zendesk is a cloud-based customer service platform that enhances customer
relationships and optimizes support operations. It enables businesses to manage customer
interactions across multiple channels, including email, chat, phone, and social
media.
With features such as ticketing, automation, reporting, and self-service, Zendesk empowers
organizations to deliver efficient, personalized customer experiences. It supports various use
cases, including customer support, help desk management, sales and engagement, and
self-service solutions.
Zendesk is designed for customer service, support, and sales teams across industries, helping
businesses improve response times and streamline workflows.
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