To add an organization record, select the business entity as Organization.
Click
New
, and then select
Organization
.
The data entry form for
New Organization
opens. A red line on a field indicates a required field.
Fill in the required fields and other fields as required.
If you want to add a related person record, perform the following tasks:
In the
Contacts
section, click the
Create Child Record
icon.
Type the first name and last name of the person.
In the
Relationship Type
box, type one of the following values:
ContactContact. Specifies the person as a contact for the organization.
ContactEmployee. Specifies the person as an employee of the organization.
Enter values in other fields as required.
Click the
Apply
icon.
Click
Save
.
By default, the record is saved as a draft, and you can later submit the record for approval. If you do not want to save the record as a draft, clear the
Draft
check box before you save the record.
If you are a user with an approver role, ensure that you clear the draft check box.
If your user role permits you to save data without a review,
Customer 360
saves the record as an active record. Otherwise,
Customer 360
saves the record as a pending record and initiates the review process associated with your role.