Service Group Application Reference

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Typical Types of Name Searches

Following is a list of the common types of name searches and the Search Strategy recommended as a starting point for each.

Existing Customer Inquiry by Name: Customers are mainly people:
*COARSE,SECONDARY*

if data does not contain given names as initials,
*CUSTOMSET=PERSON,COARSE,SECONDARY*

if data does contain given names as initials.

Customers are mainly companies and searches use full company names.
*NWORD,COARSE*

Customers are mainly companies and searches use truncated company names.
*COARSE*

Customers are a mixture of people & companies,
*COARSE,SECONDARY*

if data does not contain given names as initials.
*CUSTOMSET=PERSON,COARSE,SECONDARY*

if data does contain given names as initials.

New Customer Inquiry by Name: Customers are mainly people,
*NEG,START=WW,PROBESINIT,SECONDARY*

Customers are mainly companies/businesses
*NEG,START=WW,PROBESALL*

Customers are a mixture of people/companies/businesses
*NEG,START=WW,PROBESALL,SECONDARY*

Address Inquiry: By street components (formatted)
*NEG,START=WW*
By full address (unformatted)
*COARSE*

Investigation Searches (Criminal, Fraud, Suspect etc.):: Persons of interest
*NEG,START=WI,PROBESWORD,SECONDARY*
Companies/businesses of interest
*NEG,START=WI,FULLSEARCH,PROBESWORD*
Interested parties are mixture of people & companies
*NEG,START=WI,FULLSEARCH,PROBESWORD,SECONDARY*

Within a Single File:: Deduplication
*NEG,START=WW,PROBESALL,SECONDARY*

Investigation of relationships for fraud etc.
*NEG,START=WI,FULLSEARCH,PROBESWORD,SECONDARY*

Between Multiple Files:: New customer transaction file merge
*NEG,START=WW,PROBESALL,SECONDARY*
Creation of a central customer index from multiple systems
*START=WW,STOP=WW,SECONDARY*
Mailing list file creation
*START=WW,STOP=WW,SECONDARY*
Transfer of data between internal/external files
*START=WW,STOP=WW,SECONDARY*
Investigation of relationships for fraud, compliance etc.
*NEG,START=WI,FULLSEARCH,PROBESWORD,SECONDARY*