Your business process requires that a senior manager review and approve updates to customer data before it becomes master data. The IDD application and the MDM environment are configured to use the
ActiveVOS Server
as the default workflow engine.
The predefined One Step Approval Workflow defines a business process that requires one senior manager to review and approve updates. The following steps summarize what happens when a data steward initiates the One Step Approval Workflow:
In an IDD application, a data steward updates a customer entity and sends the update for approval.
In the MDM
Operational Reference Store
, the records enter a pending state.
The
ActiveVOS Server
begins running activities in its One Step Approval Workflow process.
When the
ActiveVOS Server
reaches the Final Review people activity, the server creates a task for senior managers.
In the IDD application, all senior managers receive the task in their Task Inboxes. The task links to the updated customer entity.
If a senior manager approves the update, the following events occur:
In IDD, the task is completed.
The
ActiveVOS Server
marks the Final Review people activity as complete and runs the next activity in the One Step Approval Workflow process.
In the MDM
Operational Reference Store
, the approved records enter an active state.
In the
MDM Hub
, the approved records contribute to the BVT records.