In the

Supplier Portal

on the Product and Services page, when a supplier representative clicks the root node for a set of products or services, not all child nodes are selected.

The

Supplier Portal

uses a SIF search request to retrieve the contents of the list. Two properties control how many records a SIF search request returns: GETLIST Limit and pageSize. The value of the GETLIST Limit property must be equal to the value of the pageSize property. When the values are different, the

Supplier Portal

uses the lower value. If one or both values are too low, the entire list is not returned.

To resolve this issue, first check if the value of both properties are the same.

If the values are different, increase the lower value to match the other value.
If the values are the same, increase the value of both properties.

For instructions about finding and setting these properties, see the following topics:

Setting the Value of the GETLIST Limit Property
Configure the Supplier 360 Properties