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English
  • Supplier 360 10.3 HotFix 1
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Supplier 360
  3. Supplier 360 Installation Overview
  4. Before You Install
  5. Installing the Supplier 360 Components
  6. After You Install
  7. Business Processes for Supplier Management
  8. Customizing Supplier 360
  9. Troubleshooting
  10. Upgrading MDM - Supplier 360

Installation and Configuration Guide

Installation and Configuration Guide

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Troubleshooting the Supplier 360 Upgrade Issues

Troubleshooting the
Supplier 360
 Upgrade Issues

If you encounter any issues when you upgrade
Supplier 360
, use the following information to troubleshoot the issues.

The
Supplier 360
 upgrade fails in a JBoss environment.

In JBoss environments, the upgrade might fail due to a failed deployment of the
supplierexternalcall.war
 file. To verify the failed deployment of the
supplierexternalcall.war
 file, check the
server.log
 file of JBoss.
If the deployment of
supplierexternalcall.war
 file fails, perform the following steps:
  1. Go to the following Directory:
    <JBoss installation directory>/jboss-eap-6.4/standalone/configuration/
  2. Open the
    standalone-full.xml
     file in a text editor.
  3. Comment out the following code: 
    <subsystem xmlns="urn:jboss:domain:pojo:1.0"/>
  4. Save the file, and restart the application server.
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