Operator Guide

10.2.1
- 10.5.3
- 10.5.0
- 10.4.0
- 10.2.3
- 10.2.2 HotFix 1
- 10.2.2
- 10.2

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NOT Exception Issue

A monitor creates a NOT exception issue when the user selected the "Report If Event Does NOT Happen" option. An example of a NOT exception issue might be when no input is received from a specific partner during a 24-hour period.

The attributes of a NOT exception issue are:

Issue Attribute	Description	DX Source of the Attribute
Project	Name of the tracking project.	System property.
Issue Type	Event.	System property.
Issue ID	Unique issue ID.	Advanced Exception Handling module (sequential number).
Priority	Relative priority of this issue.	The priority set in the event monitor: H=Critical, M=Major, L=Minor.
Reporter	Person who reported the issue.	System Property.
First line of description	If the event monitor has a name, “Created by DX monitor [monitor name].”	Monitor.
Summary	Name of the DX NOT monitor.	Monitor.
Partner	Partner name as defined in the monitor.	NOT event (created by the monitor).
Account number	Account numbers defined in the monitor.	NOT event (created by the monitor).
Custom properties	Unique properties defined for this system.	System properties.
Assignee	Person to whom the issue is assigned.	System property.

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NOT Exception Issue

NOT Exception Issue