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  1. Preface
  2. Document Processing
  3. Operation Console
  4. Partners and Profiles
  5. On-Boarding Checklists
  6. Managed File Transfer Web Users
  7. Managed File Transfer Connections
  8. Endpoints
  9. Events
  10. Event Monitors
  11. Reconciliations
  12. Event Resubmission
  13. Audit and Authorization
  14. Advanced Exception Handling
  15. Dashboard and Reports
  16. Service Level Agreement Management
  17. Glossary

NOT Exception Issue

NOT Exception Issue

A monitor creates a NOT exception issue when the user selected the "Report If Event Does NOT Happen" option. An example of a NOT exception issue might be when no input is received from a specific partner during a 24-hour period.
The attributes of a NOT exception issue are:
Issue Attribute
Description
DX Source of the Attribute
Project
Name of the tracking project.
System property.
Issue Type
Event.
System property.
Issue ID
Unique issue ID.
Advanced Exception Handling module (sequential number).
Priority
Relative priority of this issue.
The priority set in the event monitor: H=Critical, M=Major, L=Minor.
Reporter
Person who reported the issue.
System Property.
First line of description
If the event monitor has a name, “Created by DX monitor [monitor name].”
Monitor.
Summary
Name of the DX NOT monitor.
Monitor.
Partner
Partner name as defined in the monitor.
NOT event (created by the monitor).
Account number
Account numbers defined in the monitor.
NOT event (created by the monitor).
Custom properties
Unique properties defined for this system.
System properties.
Assignee
Person to whom the issue is assigned.
System property.

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