Troubleshooting

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CDI-PC Client errors

Consider the following troubleshooting tips for

CDI-PC

Client errors:

Error: [PCSF_46024] SSL has failed because [Peer certificate cannot be authenticated with given CA certificates]: This error appears when you configure a domain from the
CDI-PC
Client.; Set the following environment variables in the
CDI-PC
Client virtual machine:

INFA_TRUSTSTORE
Copy the SSL related files in binary format from the server location to the
CDI-PC
Client virtual machine.
Set the environment variable to this location.

INFA_TRUSTSTORE_PASSWORD
Encrypt the truststore password used by the
CDI-PC
Client using the
pmpasswd
utility.
Set the environment variable to the the output of
pmpasswd
.

Error: Domain is not connected to IDMC: This error appears when the
CDI-PC
domain is not available or the connection with
Informatica Intelligent Cloud Services
is lost.; Check the
CDI-PC
domain status in
Informatica Intelligent Cloud Services
. If the status shows as offline or deregistered, then see the CloudConnect log file for more details.

If the
CDI-PC
domain is not available, run the
infacmd.sh
startup to restore the domain.
If the Secure Agent is not available, enable the Secure Agent by running the
infaagent.sh startup
command.