Consider the following troubleshooting tips for CDI-PC operating system patches and library errors:
On Red Hat Enterprise Linux 9 hosts, enabling the repository service fails with the following error:
2024-04-24 20:56:45.178 IST : ERROR : (20468 | Domain Monitor) : (Domain | Service Manager) : node01 : SPC_10008 : Service process [RS_SQL] generated the following output error: [/root/Informatica/platform/home/server/bin/pmrepagent: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory]. Check the service logs also for more information.
Workaround
: This error occurs if the
libnsl.so
package doesn't exist in the Linux operating system. Install the
libnsl.so.1
package and restart the repository service.
On Red Hat Enterprise Linux 9 hosts, the
defineDomain
command fails with the following error:
OutPut : [ICMD_10033] Command [defineDomain] failed with error [[INFASETUP_10002] Cannot create the domain because of the following error: /export/home/svcoca/Informatica/platform/home/server/bin/libpmjrepn.so: libidn.so.11: cannot open shared object file: No such file or directory.].
This error occurs if
libidn.so.*
package doesn't exist in the Linux operating system.
Solution
: Install the
libidn.so.11
package and create a softlink as follows:
/usr/lib64 : ln -s libidn.so.12.6.3 libidn.so.11
Run the
definedomain
command again.
For more related information, see the following Knowledge Base article:
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