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Table of Contents

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  1. Preface
  2. Troubleshooting CDI-PC errors
  3. Troubleshooting Kerberos authentication
  4. Troubleshooting asset conversion errors
  5. Troubleshooting privileges and roles
  6. Appendix A: CDI-PC domain log files

Troubleshooting

Troubleshooting

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Domain deregistration errors

Domain deregistration errors

Consider the following troubleshooting tips when you deregister a
CDI-PC
 domain:
Error:
com.informatica.isp.tools.cloudconnect.exception.DomainAuthenticationException: User is not authorized to perform the operation. Check the cloud connect logs
This error appears when the registered domain user doesn't have administrator privileges required to deregister the domain.
Solution
: Register the domain user with administrator privileges. For more error details, see the CloudConnect logs.
See Appendix A: CDI-PC domain log files for the log file paths of each component of a
CDI-PC
 domain.
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