Zendesk V2 Connector

Zendesk V2 Connector

Rules and Guidelines for Data Filters

Rules and Guidelines for Data Filters

Consider the following rules and guidelines when you configure data filters:
  • You cannot configure advanced data filters using Zendesk V2 Connector.
  • If you use Variants, UserIdentities, TicketComments, TicketAudits, TicketMetricEvents, or DynamicContent as the source object, it is mandatory to assign data filters.
  • When you configure a data filter for a field of Date data type, you must not specify the timestamp.
  • If you select the
    Is Incremental Export
    advanced source property, you must provide a data filter only for
    Updated_At
    field in GMT format.
    You must not provide data filters for any other field.

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