Zendesk V2 Connector

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Zendesk Custom Fields

Use Zendesk to create custom fields. You can use Zendesk V2 Connector to read data from the custom fields that are present in the following Zendesk objects:

Organizations

Tickets

Users

To read data from custom fields in Zendesk, you must configure the

Custom Field

property when you create a Zendesk V2 connection.

The following table displays the various custom fields and data types that Zendesk V2 Connector supports:

Zendesk Custom Field Type	Data Type
Checkbox	BOOLEAN
Date	STRING
Decimal	DOUBLE
Multi-line Text	STRING
Numeric	INTEGER
Text	STRING

When you use the Hosted Agent as the runtime environment, you can read data from custom fields.

For more information about configuring Zendesk custom fields, click the following URL:

https://support.zendesk.com/hc/en-us/articles/203661866-About-custom-field-types

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Zendesk V2 Connector

Zendesk V2 Connector

Zendesk Custom Fields

Zendesk Custom Fields