Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Supplier 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Approving Supplier Records
  7. Editing Records
  8. Managing Suppliers
  9. Communicating with Suppliers
  10. Creating Supplier Profiles on the Supplier Portal

Supplier Portal Overview

Supplier Portal Overview

Suppliers use the Supplier Portal to initiate a relationship with your organization and fill out an online application form. After business users in your organization approve a supplier, the supplier can use the Supplier Portal to upload product catalogs, upload documents, update information, and monitor performance.
As a business user, you do not use the Supplier Portal, but it is helpful to understand the Supplier Portal experience from a supplier perspective.
The Supplier Perspective
You are a representative for a snack food company, called Best Snack Foods. You want Best Snack Foods to become a supplier to a national retailer, called Supermarket Inc. Supermarket Inc has implemented the
Supplier 360
application and set up their Supplier Portal.
The following steps outline a high-level view of the supplier experience, from initial contact to approved supplier.
  1. You, as a representative for Best Snack Foods, register on the Supermarket Supplier Portal.
  2. You receive an email with user credentials and an invitation to fill out an online application form on behalf of Best Snack Foods.
  3. You sign into the Supermarket Supplier Portal.
  4. You fill out the online application form. You notice that the information that you provided when you registered is already in the application. The application requests additional information about Best Snack Foods, including things like bank information and insurance information. You save the application and return to it later. After you finish the application, you click
    Submit
    .
  5. You wait two weeks for the results of the review by Supermarket supplier relationship managers. During this time, you sign into the Supermarket Supplier Portal and monitor the progress of the review. It is a four-step approval process requiring participation by multiple managers. The result of the review is positive.
  6. You receive an email that confirms that Best Snack Foods is an approved supplier for Supermarket Inc.
  7. You sign into the Supplier Portal and see a Welcome dashboard. You can monitor things like delivery performance and invoice amounts.
  8. You upload a product catalog.
  9. You add contact names for the people at Best Snack Foods who are authorized to interact with Supermarket Inc. If a contact has edit privileges for the supplier profile, you select Admin User. Otherwise, you select Portal User.
  10. The contacts receive an email with user credentials and a link to the Supermarket Supplier Portal.

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