When a record has relationships configured, you can add related records to records. Search for and open the record in the
Business Entity
view. Search for the related record that you want to add as a related record and add the record in the
Related Records
panel.
The
Related Records
panel must be present in the
Business Entity
view. To create relationships between different types of business entities, your user role must include the edit permission for both types of business entities.
From the
Search Results
panel in the
Search
page, select the record to which you want to add the related records.
Open the record.
The
Related Records
panel displays the records that are directly related to the record you open. There might be more than one
Related Records
panel. For example,
Contact
,
Relationship
.
In the
Related Records
panel, click
New
.
The
Add a Related Record
dialog box opens.
Select the relationship type.
In the
Search
box, type the complete search string or the search string with the asterisk wildcard character (*) for the record that you want to find.
Click
Search
.
In the
Filters
panel, select a value for the filter criteria that you require.
Click
Apply Filter
.
The revised search results appear in the
Search Results
panel based on the filters you set.
Select the record that you want to add as related record and click
Select
.
If the relationship has additional attributes, specify the additional attributes.
Click
Apply
.
The record is added as related record and appear in the