The templates can be modified to meet your specifications using an XML or a plain text editor. Email templates can use functions to perform various operations on variables, strings and data. If you would like to make changes to an email template, copy the template file from [installdirectory]/proddata/emailtemplates/[templatetype] and save it to [installdirectory]/userdata/emailtemplates/[templatetype]. Only make changes to the templates in the /userdata folder. The email templates located in /proddata will be overwritten during upgrades. When using an email template,

Managed File Transfer

first looks for an email template in the /userdata folder before using the email template from the /proddata folder.