Operator Guide

10.2
- 10.5.3
- 10.5.0
- 10.4.0
- 10.2.3
- 10.2.2 HotFix 1
- 10.2.2
- 10.2.1

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Creating an Event Monitor

Event monitors track events based on the event type and status. You can also define different monitors to track events generated for specific workflows, partners, and accounts.

In the Navigator, click

Event Monitors > Monitors

Click

New Monitor

The Create Monitor page appears.

Enter a name for the event monitor.

To select categories to monitor, click

Browse

Select the event type or status to monitor.

You can monitor only event type and status or reconciliation status, but not both. If you want to define a reconciliation monitor, follow the steps in Creating a Reconciliation Monitor.

If you monitor event status, select

Set event status time window

to define the amount of time that an event must remain in specific status before the monitor reports this event. For example, if you set the time window to 2 days and 15 hours, the monitor reports the event only after the event remains in the specific status for 2 days and 15 hours.

To monitor events associated with a specific partner, select the radio button next to the

Partner

field, click

Browse

, and select a partner from the list.

To monitor events associated with one or more accounts for the selected partner, select an account from the list. Use the

Shift

key to select multiple accounts.

To monitor events associated with a specific workflow, click the radio button next to the

Workflow

list, click

Browse

, and select one or more workflows from the list.

To be notified when events that match the monitor criteria do not occur, select

Report if event does NOT occur

To specify the user accounts and user groups to notify, click

Users and User Groups

and select from the lists.

You can choose multiple users and multiple user groups. When you select a user group, all the users in that group are notified.

Select the action that the Data Exchange Server should take when the monitor reports events that match the monitor criteria:

Action After Notification	Description
Deliver event only	Add the event to the list of events in the event monitor and display the event in the console.
Deliver event and send email	Add the event to the list of events in the event monitor and send an email to the selected users.
Deliver event and run workflow	Add the event to the list of events in the event monitor and run a workflow. Click the Select Workflow button to select the workflow to run after the delivery.
Deliver event and run profile	Add the event to the list of events in the event monitor and run a workflow associated with a profile. Click the Select Profile button to select a partner, account, and profile. After delivery, the Data Exchange Server runs the workflow associated with the selected profile.
Deliver event and create issue	Add the event to the list of events in the event monitor and create an advanced exception handling issue.
Batch notification	Select to send a single email that contains a list of all events that the monitor found. Otherwise, each event is sent in a separate email. The maximum number of events that can be sent in a single email is 200. If more than 200 events are found, the notifications are sent in multiple emails.

To send email notifications, you must configure a mail server for B2B Data Exchange. For more information, see the B2B Data Exchange Installation and Configuration Guide
. The user account to which you send email notifications must have valid email addresses.

Select the priority level for email notifications from the

Select Priority

list.

To change the status of the events that the monitor reports, select

Change event status

and select a status from the

Target event status

list.

To suspend monitor activity on holidays, select the name of the calendar that contains the relevant holidays from the

Holiday Calendar

list.

Select the frequency at which the monitor runs:

Frequency	Description
Disabled	Do not run the monitor according to a schedule. When a monitor is disabled, you cannot run the monitor.
Custom	Run the monitor in a specific time interval in hours and minutes.
Daily	Run the monitor at a specific time every day.
Weekly	Run the monitor at a specific hour once a week. If a scheduled run occurs on a holiday, select the action that the Data Exchange Server performs: Skip run. Do not run the monitor during the holiday week. The Data Exchange Server runs the monitor the following week. Run before holiday . Run the monitor one day before the day of the scheduled run. Run after holiday. Run the monitor one day after the day of the scheduled run.
Monthly	Run the monitor at a specific hour once a month. . When a scheduled run falls on a holiday, select the action that the Data Exchange Server performs: Skip run. Do not run the monitor during the holiday month. The Data Exchange Server runs the monitor the following week. Run before holiday . Run the monitor one day before the day of the scheduled run. Run after holiday. Run the monitor one day after the day of the scheduled run.