Service levels set priorities among tasks that are waiting to be dispatched. When the Load Balancer has more tasks to dispatch than the PowerCenter Integration Service can run at the time, the Load Balancer places those tasks in the dispatch queue. When multiple tasks are in the dispatch queue, the Load Balancer uses service levels to determine the order in which to dispatch tasks from the queue.

Because service levels are domain properties, you can use the same service levels for all repositories in a domain. You create and edit service levels in the domain properties or by using infacmd.

You can edit but you cannot delete the Default service level, which has a dispatch priority of 5 and a maximum dispatch wait time of 1800 seconds.

To add a service level, click

Add

.

To edit a service level, click the link for the service level.

To delete a service level, select the service level and click the Delete button.

The following table describes the properties that you can edit in the Service Level Management area:

Property	Description
Name	The name of the service level. The name is not case sensitive and must be unique within the domain. It cannot exceed 128 characters or begin with the @ character. It also cannot contain spaces or the following special characters: ` ~ % ^ * + = { } \ ; : / ? . < > | ! ( ) ] [ After you add a service level, you cannot change its name.
Dispatch Priority	A number that sets the dispatch priority for the service level. The Load Balancer dispatches high priority tasks before low priority tasks. Dispatch priority 1 is the highest priority. Valid values are from 1 to 10. Default is 5.
Maximum Dispatch Wait Time (seconds)	The amount of time in seconds that the Load Balancer waits before it changes the dispatch priority for a task to the highest priority. Setting this property ensures that no task waits forever in the dispatch queue. Valid values are from 1 to 86400. Default is 1800.