You must log in to the Informatica Network to upload node diagnostics to the Configuration Support Manager. The login credentials are not specific to a user. The same credentials are applicable for all users who have access to the Administrator tool. Register at
http://communities.informatica.com if you do not have the customer portal login details. You need to enter the customer portal login details and save these details. Alternatively, you can enter the customer portal details each time you upload node diagnostics to the Configuration Support Manager. You can generate node diagnostics without entering the login details.
To maintain login security, you must log out of the Configuration Support Manager and the Node Diagnostics Upload page of the Administrator tool.
To log out of the Configuration Support Manager, click the logout link.
To log out of the Upload page, click
Close Window
.
If you close these windows through the web browser close button, you remain logged in to the Configuration Support Manager. Other users can access the Configuration Support Manager without valid credentials.