You can use Data Replication to collect diagnostic data for troubleshooting the Data Replication Console and Data Replication tasks. Typically, you collect diagnostic data at the request of Informatica Global Customer Support.
Data Replication can collect the following information:
Data Replication SQLite database files
Task execution logs
Server Manager logs
Intermediate files
Data Replication Console logs
You can choose which files to include in the diagnostic data collection based on various criteria, such as the configuration and specified time period.
To collect diagnostic data about Data Replication tasks, Data Replication creates a Collect Diagnostic Data task and starts the task with the data collection settings that you define in the Data Replication Console.
Only the idradmin user can create Collect Diagnostic Data tasks. However, if you do not delete a Collect Diagnostic Data task after collecting diagnostic data, any user can start the task again and collect the same set of diagnostic data.
After Data Replication collects the requested diagnostic data, the Server Manager Main server generates the diag.zip file in the
DataReplication_installation
/logs/
date
/
run_id
subdirectory.
The Collect Diagnostic Data task cannot collect a requested file from a Data Replication installation on Windows if the file path is longer than the Windows limit of 260 characters.
To collect diagnostic data about the local Data Replication Console installation, you do not have to connect to a Server Manager. Any user can create a zip file with the Data Replication Console log files.