Connections for INFACore

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ServiceNow

Create a ServiceNow connection to read from or write to ServiceNow.

Operation	Support
Read	Yes
Write	Yes

Before you configure the connection properties, you'll need to get information from your ServiceNow account.

The following video shows you how to get information from your ServiceNow account:

The following table describes the ServiceNow connection properties:

Property	Description
Connection Name	Name of the connection. Each connection name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + -, Maximum length is 255 characters.
Username	User name of the ServiceNow instance.
Password	Password for the ServiceNow instance.
EndPoint URL	The ServiceNow endpoint URL.
Instance Type	Type of ServiceNow instance. Select JSONv2.

The following table describes the advanced source properties that you can configure in the Python code to read from ServiceNow:

Source Property	Description
Read Batch Size	The maximum number of records that the Secure Agent reads in a batch from ServiceNow. You can specify a maximum batch size of up to 10,000 records. If you specify a batch size beyond 10,000 records, data loss is encountered.

The following table describes the advanced target properties that you can configure in the Python code to write to ServiceNow:

Target Property	Description
Insert Batch Size	The maximum number of records that the Secure Agent writes in a batch to ServiceNow. You can specify a maximum batch size of up to 10,000 records. If you specify a batch size beyond 10,000 records, data loss is encountered. When you insert records and a single record fails in the batch, the number of success rows in the Job Properties page is displayed as 0.
Success File Directory	Directory for the success rows files. Specify a directory path that is available on each Secure Agent machine in the runtime environment. By default, the success rows file is written to the following directory: <Secure Agent installation directory>/apps/Data_Integration_Server/data/success
Error File Directory	Directory for the error rows files. Specify a directory path that is available on the Secure Agent machine in the runtime environment. By default, the error rows file is written to the following directory: <Secure Agent installation directory>/apps/Data_Integration_Server/data/error